[[Topics]] ## Notes - [[3 steps to getting what you want in a negotiation]] - [[3 ways to express your thoughts so that everyone will understand you]] - [[Three rules of three|3x3]] - [[Always come back to the outcome]] - [[Always honour the host]] - [[Always present your ambitions with humility and grace]] - [[Always start by acknowledging your own responsibility in the mess]] - [[Always, you're trying to explain to people why your ideas interesting]] - [[Art is the transfer of emotion from the maker to the experiencer]] - [[Ask more questions. Make less statements.]] - [[A vision without resonance is one that will be forgotten]] - [[Be good to people. Be patient with them. People are our proper occupation.]] - [[Be strategic with detail. Enough to engage and not distract or overwhelm.]] - [[Blur words]] - [[Building trust online is possible, but it requires more work, not less]] - [[By doing the simple act of saying hi and sending good vibes, you cultivate a relationship where interactions do not only centre around needs and requirements]] - [[Clarity of speech is clarity of mind]] - [[Command voice]] - [[Communicate actionable intent through simple language]] - [[Complexity is confusing. Simplicity is effective.]] - [[Conflict is a tool for storytelling]] - [[Connection]] - [[Connection in the remote work era]] - [[Conversation is a method for deconstructing process and people]] - [[Damn how much damage can you do with a pen]] - [[Details are most difficult within the in-between]] - [[Difficult conversations is where the real work is]] - [[Don't create a slide deck. Create a map.]] - [[Don't label the person, label the behaviour.]] - [[Effective communication of complex information]] - [[Eleven-sentence paragraph]] - [[Empty the bucket]] - [[End with a simple action]] - [[Engage readers to experience stories both viscerally and conceptually]] - [[Engage with the best, clearest, least personal version of the idea]] - [[Establish credibility with clarity]] - [[Explaining something simply]] - [[Explain like I'm 5]] - [[Eye contact is huge]] - [[Facts without meaning are dull]] - [[Familiar and the strange]] - [[Feedback early; often; always; ongoing.]] - [[Feedback is not about changing someone's perception, but about fostering awareness of their actions.]] - [[Fiction engages the senses]] - [[Fiction plays with our senses]] - [[Find common ground on which you both can stand on]] - [[Give your readers a reason to care]] - [[Give your readers a reason to engage with your ideas rather than to interpret words on a page]] - [[Good communicators don't break eye contact]] - [[Got a wicked problem? First, tell me how you make toast]] - [[Greatness comes from being able to articulate your ideas and to make others believe in it]] - [[One-three-one essay|Hamburger essay]] - [[How do you think fast before you speak - Framework thinking]] - [[How language shapes the way we think]] - [[How miscommunication happens, and how to avoid it]] - [[How to argue effectively]] - [[How to disagree productively and find common ground]] - [[How to have difficult conversations]] - [[How to improve impromptu speaking on the spot]] - [[How to organize your thoughts when speaking]] - [[How to write descriptively]] - [[Humanize that which is abstract so that others may understand]] - [[If a picture is worth 1000 words, a prototype is worth 1000 meetings]] - [[If content is king, then context is God.]] - [[If we don't name it, we can't change it.]] - [[If you can't explain it simply, you don't understand it well enough]] - [[If you can't explain something in simple terms, you don't understand it]] - [[If your language and your culture trains you to do it, actually, you can do it]] - [[If you want to have the words come out, you have to make the words available to you]] - [[Impact is the resonance of the experience of receiving words, not just the words themselves]] - [[In-between]] - [[In Super Smash Brothers, there is a term known as "No Johns".]] - [[It is work to sit with someone and actively listen to what they're saying - what they're showing you.]] - [[It's not about saying less. It's about saying just enough.]] - [[It's not just about the words you say, but how you say it]] - [[I've also had teachers who spend so much time explaining stuff - I didn't learn a damn thing]] - [[I've never seen people so excited to talk about their utter lack of excitement]] - [[Language guides our reasoning about events]] - [[Languages are, of course, living things. Thing that we can hone and change to suit our needs.]] - [[Lead with clarity. Follow with context.]] - [[Let your readers reach the conclusion]] - [[Listening begins the moment you feel heard]] - [[Listen to and validate what the other person is saying]] - [[Meetings need to be meaningful]] - [[Meet them where they're at]] - [[Most people do not listen with the intent to understand. They listen with the intent to reply]] - [[Negotiation is not about dominating. It's about crafting a relationship.]] - [[Never debate with gibberish]] - [[Never go into a difficult conversations without an outcome defined]] - [[Never underestimate the innate desire for humans to collectively look at and point at things.]] - [[No, but...]] - [[Open the minds of others by opening yourself to them]] - [[People may hear your words, but they feel your attitude.]] - [[People who disagree the most productively start by finding common ground, no matter how narrow it is]] - [[People will forget what you said, people will forget what you did, but people will never forget how you made them feel.]] - [[Powerful storytelling is the irresistible invitation to indulge in the experiences of another]] - [[Prototype as if you're right. Listen as if you're wrong.]] - [[Pull feedback]] - [[Push feedback]] - [[Reading is a mechanical process, not a communication process]] - [["Satisfactory" as feedback is far from satisfactory feedback]] - [[Seek first to understand, then to be understood]] - [[Share the stories of others through your own voice and platform]] - [[Shatter the barriers between mechanical reading and vividly meaningful understanding]] - [[Signals to others must be clear and constant. Otherwise, you create an echo chamber of the self with the illusion of communal progress.]] - [[Simplify by smartening it up, not dumbing it down]] - [[Soft but clear language]] - [[Speaking is storytelling. Capture their imaginations and their hearts. Leave a lasting impression.]] - [[State the point. Don't restate the introduction.]] - [[Stop talking, start listening. Stop dismissing, start persuading. Stop shutting down, start opening our minds.]] - [[Strong opinions, weakly held]] - [[Surprise the reader. But in hindsight, the surprise should be inevitable]] - [[Surprising, yet inevitable]] - [[Take time to understand as you try to be understood]] - [[Talk less, listen more.]] - [[Talk with people, not at people]] - [[Tell the audience what you're going to say, say it; then tell them what you've said.]] - [[Tell them what you are going to tell them, tell them, then tell them what you told them]] - [[The art of communication in science - Alan Alda]] - [[The art of listening]] - [[The art of paying attention]] - [[The effectiveness of your talk is determined by the takeaway]] - [[The more you lecture, the less intelligible you'll sound]] - [[The more you lecture, the more mechanical you sound. When you lecture, you speak from the brain. When you talk, you speak from the heart.]] - [[The most important part of improv is making contact with the other actor]] - [[The point of fiction is to cast a spell. A momentary illusion that you are living in the world of the story.]] - [[The power of analogies]] - [[The power of connectedness]] - [[The principles of highly effective teachers]] - [[There is a cost to connection. Make sure to invest in it and make sure that it is worth it.]] - [[There's a difference between the position and the argument]] - [[The second you validate somebody, they immediately stop defending themselves]] - [[The secret to giving great feedback]] - [[The tool that does not only one thing, but does it well - Ask Adam Savage]] - [[The way you really reach people is by finding common ground. By separating idea from identity and being genuinely open to persuasion.]] - [[Think fast, talk smart]] - [[Think of how a murder trial works]] - [[To have a second language is to have a second soul]] - [[To understand the conversation, is to understand the concept.]] - [[Turning down and receiving feedback]] - [[Untangle your emotions from the subject matter]] - [[We can agree to disagree, but we don't need to be disagreeable.]] - [[We're able to transmit knowledge across minds]] - [[We're humans talking to other humans about human needs]] - [[We use words to create emotional distance]] - [[When we hear each other's stories, we open up to each other's experiences and we open up to our own.]] - [[When we shut up, we make space for people to reveal themselves.]] - [[When we speak in numbers, we know what lands in the other person's brain]] - [[When we talk in a way that just reflects words on a page, whether we've memorized them or actually reading them, we're giving up the very thing that makes us human - we're giving up that connection]] - [[When you ride the roller coaster of emotions, the thing that will stabilize your thoughts is the outcome that you're causing]] - [[When you talk, you are only repeating what you already know. But if you listen, you may learn something new.]] - [[When you want everyone pulling on the same rope, they all need the same mental image of what's going on.]] - [[Why showing appreciation is your superpower]] - [[Why the Zelda BOTW2 delay is a good thing]] - [[You're having a conversations because this isn't working, and you want to end it powerfully]] ## See also - [[Simplification]]