[[Notes]] - Topics: [[Communication]] - People: [[Simon Sinek]] - Source: https://www.youtube.com/watch?v=qpnNsSyDw-g --- ## Summary - Listening is understanding the real meaning behind words. It is understanding the subjects. - Create a safe space. The other person needs to feel heard, needs to feel seen. When they can empty themselves onto you, their "walls" are down The space is safe. Then, and only then, can the real conversation begin. - You were not there to convince them or to manipulate them. You are there to understand them and may be for them to understand you. What they choose to do with that understanding is their choice; their freedom. ## Notes - Listening is understanding the **meaning**. - Create an environment where the other person feels heard, **feels** scene, **feels** understood. - Allow them to speak without judgment. We are all imperfect. - Allow them to keep speaking. Allow them to [[Empty the bucket]]. - Listening builds trust. Listening finds common ground in opposition. - "People start by demanding what they want. Nobody starts by saying, why did you come here?" - For example, white right. The victim gave them a safe space to feel heard. Extreme listening. Emptying the bucket. This created a safe space. Afterwards, the conversation can begin. - All that is required for just one party to listen. It doesn't require everyone. ## Original ![[The art of listening.jpg]] ## See also - [[I don't know better. I know different.]]