- Topics: [[Communication]] --- - Don't forget to say what you don't want others to forget. Give away your takeaway. - You can embellish the story, but don't let the embellishment become the story. - Connect with feeling, not fraudulence. - Flourish, but don't fluff. - When in doubt, strive for clarity over cleverness. When you don't know, say so. Don't disguise ignorance for intelligence. - Say what you mean and mean what you say.