- Topics: [[Organization]] --- - Never underestimate the power and utility of a good reference book or guide. - These references provide just-in-time support on both "how to" and "what is". They provide practical information/instructions at practical times. - Even if the reference material is rarely looked at, there's value in it simply existing - a "just-in-case" for just-in-time problem solving. - Always look for and continuously document (and update) important points of information.