- Topics: [[Problem-solving]] --- - There’s a difference between shouting at problems and solving them. One, you throw your hands up in surrender. The other, you raise your hand up in service. - One, you contribute to passively stating how bad some— thing is. The other, you contribute to actively fixing something bad. - Reaching emotionally is understandable, but ultimately unhelpful. Responding effectively is ultimately how you help. - Solve problems. Don’t just surface, state, or shout at them.