- Topics: [[Communication]] --- - Softening language is beneficial to protect the feelings (emotion) of others. - However, soften it too much, then the content of what you're communicating becomes lost. - Effective hardness (being blunt) holds absolute clarity. - Softening it, often dulls and reduces clarity. - The ideal is a flexible combination of hardness and softness – fine tuned for any given situation. - A sword that is flexible may appear unthreatening, but is still razor sharp and just as deadly as any other. ## See also - [[Strength in softness|Hard and soft techniques]]